Watch how Televero’s care management platform is powering Intercede’s specialty care program and hear from Dora Nanez, the lead nurse manager and Doren Allen, a Medicare Advantage plan beneficiary how the program has enabled them better manage chronic health conditions.
Intercede Health is a medical management company whose services include an extensive network of Hospital Care Programs, outpatient post-discharge and chronic care service centers, a wide range of consulting services nationwide, and transitional care programs, including at home support for Home Bound patients.
In the past year, Intercede has increasingly leveraged the power of telehealth to achieve the Healthcare Triple Aim – Quality, Access and Cost. Using Televero’s person-centered telehealth and proactive care management capabilities, they have been able to reduce avoidable ER visits and readmissions by increasing the engagement of the patient relative to their own health status – a holy grail for Medicare Advantage plans.
Care managers rely on Televero’s real-time updates and continuous monitoring of symptomatic data from the patient panel to manage their time with patients better. They are able to check-in virtually with their patients and now able to intervene in a timely manner. Patients, on the other hand, feel less isolated, more connected to their care managers and, in turn, more engaged in their own health.