We know that providing card information is a matter of trust. To ensure a seamless experience where your focus can remain on your care, we do require that a valid credit or debit card be kept on file at all times. This allows for simple, automatic handling of any copays or balances so you don’t have to worry about manual payments. To ensure fairness for our providers, appointments will be automatically cancelled 24 hours beforehand if a valid card is not on file, which will incur the late cancellation fee.