Schedule Appointment

Access

Join Your Session

When it’s time for your appointment, use the secure link provided in your confirmation email or text message. You can join from your phone, tablet, or computer.

Access Your Appointment in the Patient Portal

Patient Portal

  • Having Trouble Connecting?

    Please reach out to our team via phone at (512) 956-5003, or click here to send us a note through our website.

  • A young woman sits on a couch with notebooks, holding a phone and studying while having a video call on her laptop. She is engaged and relaxed, with a window and plant in the background.

INSTRUCTIONS

How to Join Your Online Session

Televero appointments take place securely through Zoom. Please follow the steps below before your visit.

  • Install or Update Zoom

    Zoom must be installed on your device.
    If you already have Zoom, make sure it is updated to the latest version.

  • Access Your Appointment Link

    You will receive your session link by text and email about 24 hours before your visit. Click the link at your scheduled time to join from any computer, tablet, or smartphone.

  • Enable Video and Begin

    When prompted, allow Zoom access to your camera and microphone. Wait briefly for your provider, then click “Join Call” to start your session.

televero patient portal on laptop

Security Check

After clicking your link, you will be asked to enter your last name and date of birth before entering the session. If your information does not work, please contact us immediately for assistance.