Updated June 1, 2022
U.S. Televero Health P.A. and Televero Health, Inc. (“Televero,” Televero Health”, Companies” “we,” “us,” “our”) respects your concerns about privacy. We know that you care about how your personal information is used and shared, and we take your privacy seriously.
What personal information does Televero collect and for what purpose?
The information we gather from you enables us to (i) personalize and improve our Services, (ii) allow you to set up an account and profile that can be used to participate in our Services, (iii) provide you with information, updates, offers and other communications related to our Services, (iv) analyze and report on the results of the Services in an aggregate manner for the benefit of our partners and (v) support your use of the Services. We collect the following types of information from you: Personal Information You Provide to Us: We receive and store any information you enter in connection with our Services or provide to us in an authorized way. The types of Personal Information that are collected may include your name, email address, password, phone number, IP address, credit card information, mailing address, gender, age, weight, height, photograph, health and well-being related information (including without limitation monitor readings and other sensitive medical information) and browser information. You can choose not to provide us with certain information, but then you may not be able register with us or take advantage of all of our Services offerings. If you complete an online form on https://televerohealth.com/contact-us or you engage with Televero Health Support, we will ask you to include personal information about yourself in order to help resolve your issue. You understand that providing your personal information over the Internet involves some risk and understand that in order to receive the support you are requesting, you are accepting that risk.
E-mail and Text Message Communications: You may receive emails or text messages from us regarding your use of Televero if your computer or cellular device supports this type of program. If you do not want to receive email, text messages, or other mail from us, please contact us at https://televerohealth.com/contact-us or simply opt-out from each message type. Please note that if you have opted out of receiving email or other messages from us, we may still need to contact you via email, but only with regard to the status of your account (for example, to notify you when your subscription is about to expire); you cannot opt-out of these emails, unless you cancel your account entirely.
What About Cookies and Other Internet Tools?
Other Technologies: We may use standard Internet technologies, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in advertisements or email messages to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
Does Televero share the personal information it receives?
Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information in personally identifiable form to anyone. We share your Personal Information in personally identifiable form only as described below.
Advertisers: We may allow advertisers to choose the demographic information of users who will see their advertisements. We may also provide information that we have collected from you to an advertiser in non-personally-identifiable form, in order to allow the advertiser to select the appropriate audience for its advertisements. For example, we might use the fact you use a certain brand of blood glucose monitor to show you ads about other products available from that company, but we do not tell that company who you are.
What rights and choices do I have?
Will I be notified of changes to your privacy practices?
How do I request access or changes/deletion of/to personal information?
Televero offers email-based and online support tools. You may access support resources or contact our support by visiting https://televerohealth.com/contact-us. How do I request alternate communication methods? You may contact our support department to make this request by visiting https://televerohealth.com/contact-us Who can I contact with a privacy question? If you have questions or concerns regarding this policy, please contact the Televero Privacy Officer at here: https://televerohealth.com/contact-us