Starting care can feel like a big step.

What to expect

We’ve made the process clear and guided, so you know what happens next.

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How Care Begins

Getting started follows a simple flow:

  • Complete a short intake form

  • We review your information and insurance

  • You schedule your first session

  • Care begins, with follow-up planned

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Testimonials

Patient Praises

“I had an amazing experience with Televero Health, both with their psychiatrists and therapists. They have helped me a lot, getting me through tough times. I always wondered if I might have ADHD, and their diagnosis and treatment have helped me tremendously. For the first time I feel like I truly understand what has been holding me back. The support and care I received made a real difference in my life, and I finally feel like I am moving forward and fulfilling my potential.”

Pedro

“I moved to the Austin area from a small Northwestern town 18 months ago in a major life move away from all my family. Between the culture shock of the move and a major health trauma, I felt I needed more emotional support. Televero made it easy to connect with care during a really difficult time. I love the convenience of online therapy and that I don’t have to drive across Austin traffic to get help. Having consistent support has made the transition much easier.”

Carrie

“My upbringing was against ‘therapy’. But after my husband was diagnosed with dementia navigating my new life was very difficult and stressful. The feelings I had were making me quite emotional and sad. My daughter suggested therapy and my primary care physician thankfully referred me to Televero Health. My therapist, Jennifer Ha, has been very helpful. She listens, shows compassion and offers useful suggestions and strategies for stress management. I now feel things are looking up and feel safer and more in control.”

Laura

“I was referred to Televero Health by my primary care physician after frustration with getting an appointment with other behavioral providers. Getting into care with Televero was quick, easy and consistent. I feel very safe with my therapist and love that I can easily make an appointment every two weeks. Recently we changed my medication and I needed a quick refill after hours. The response was positive and friendly and was completed in less than 24 hours. I have been under Televero Health’s care for well over two years and it has been terrific.”

Sandra

“It was hard for me to reach out to get help, I am generally pretty closed off. After a mismatch with my first counselor and a billing issue, I stopped for a period. A Televero Health rep reached out and I matched with a terrific counselor, Max. He changed my medications and he actually truly cared. He is super friendly and knowledgeable. With the therapy sessions with Max I am definitely feeling better. I am still dealing with issues but am less overwhelmed and improving. Televero Health has gone beyond my expectation.”

Martin

“The team at Televero Health were godsends. Most psychiatric appointments are difficult to schedule and it often takes months to get in. With Televero it was days. I was recently diagnosed with an endocrine disorder that affected my experience with my medications for my bipolar issue. Martha Duran was great in helping me and I truly trust her to help stabilize me during a difficult time in my life. I now believe I am on the right track and Televero was instrumental in this.”

Mary

“I was referred to Televero Health by my primary care physician for general anxiety issues, just stress from working full time and having a baby. With my schedule I really appreciate how simple the Televero Health online process is. So many timeslots are available outside of normal business hours and they meet my needs. I also really like the online sessions better than in person. It is much less stressful than getting ready, driving somewhere, and then getting back.”

Jaylen

Get Started

Start My Care Form

To guide you to the care that fits you best, the Start My Care form helps us understand:

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  • How to contact you

    So we can follow up and coordinate care.

  • Insurance & payment details

    To confirm coverage and keep things moving smoothly.

  • What kind of support you’re seeking

    To guide you to the care that fits you best.

Payment Information

How Billing Works

We collect payment information during intake so billing can be handled smoothly once care begins. This helps prevent delays and keeps your visits focused on care, not logistics.

  • Card on File

    No charge upfront

    Your card is kept on file and only used after care, based on your coverage.

  • Insurance First

    Verified before visits

    We verify your insurance in advance so billing stays accurate.

  • Charges After Care

    Care provided

    You’re charged only after visits, according to your plan and benefits.

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Take the next step

When it feels right, getting started begins with a simple form.

Get Started