We know that life is unpredictable. Your session time is reserved exclusively for you, and consistency is key to your progress. To ensure fairness to all patients and our providers, we have a clear policy:

                   
• Cancellations: We require at least 24 hours’ notice to cancel or reschedule. Any appointment missed or cancelled with less than 24 hours’ notice will incur a $75 fee. We understand emergencies happen; if you have concerns about the fee, please reach out to us.
                   
• Late Arrivals: If you are more than 15 minutes late to your appointment, the session will be cancelled and will also incur the $75 late-cancellation fee. This is to ensure that following appointments are not delayed.
               

For complete details, you can review the full policy here: Cancellation Policy