Feel Better, Starting Today
Same-day appointments. Licensed in-network clinicians.
A full medical care team behind you. 100% online.
Attend appointments from anywhere.
You’re in the Right Place.
At Televero Health, you’re stepping into a care experience trusted by over 3,000 referring physicians and 10,000 patients — each with their own unique needs.
We serve patients across Texas, Florida, Georgia, Washington, Colorado — and we’re here for you, too.
97% of patients report satisfaction with their care. That’s because we focus on helping you feel better — with care that brings real relief and supports your healing over time.
Everything we do is guided by evidence, compassion, and a belief that everyone deserves to feel better again.
Have questions? You’re not alone.
You can scroll down anytime for our FAQ — it’s here to guide you, not rush you.
You’ve Made It This Far — We’ve Got You.
Reaching out can feel hard — but you’ve already done the hardest part.
You don’t have to have it all figured out. You just need someone who knows how to help.
At Televero Health, our care team walks with you step by step — offering clarity, relief, and support that fits your life.
However you’re feeling right now, you’re already one step closer to feeling better.
Complete the “Start My Care” Form
⏱ Takes about 5 minutes — you’re almost there.
Here’s what happens next:
- We’ll reach out to schedule your first appointment — often the same day.
- We’ll verify your insurance benefits and review your coverage with you.
- We’ll walk you through your costs — no surprises, no pressure.
You’ll begin care with an in-network, board-licensed clinician supported by our MD CARE™ team — a coordinated group of psychiatric doctors, nurse practitioners, counselors, and therapists who work together to make sure your care feels consistent and effective.
Your care team may evolve as your needs change, but we’re always working in sync to support your progress.
How to complete the form.
Start My Care >>All payments are processed securely through Heartland Payments, a nationally trusted and HIPAA-compliant payment processor.
Have Questions Before Getting Started?
Explore this FAQ — designed to answer what most new patients ask.
Click questions to expand answers.
Nervous about starting? That's completely understandable.
It's normal to feel uncertain before taking a new step. We're here to make this process feel as safe and simple as possible for you.
Unsure about online care? We're here to help.
We know that seeking care online can feel new. Our team is here to gently guide you through every step of the process, ensuring you feel supported from the very first click.
What if I’m not ready to commit?
That's perfectly okay. Submitting this form is not a commitment; it simply opens a private conversation so you can get the information you need. There is no pressure to schedule.
How is Televero Health different from platforms like BetterHelp or Talkaitry?
We are a licensed medical practice, not a tech platform. This means your care is personally guided by our expert clinical team from start to finish, not assigned by an algorithm.
Is this a therapy app?
No. We provide care through private video sessions with licensed professionals. Your treatment is centered on a real human connection, not on text messaging or chatbots.
Are you a licensed medical practice?
Yes. We are a fully licensed medical practice, held to the same high clinical and privacy (HIPAA) standards as a trusted in-person clinic.
Do doctors refer patients to you?
Yes. We are a trusted partner for over 3,000 physicians who refer their patients to us for high-quality, coordinated mental health care.
What kind of care can I receive?
We offer therapy, psychiatry for medication management, or a combined approach. Your care is personalized to your needs and goals, and you are always in control.
Who will provide my care?
You'll be cared for by our in-house team of licensed therapists, psychiatric nurse practitioners, and physicians, all guided by our MD-led model.
What is MD-led care?
It means a licensed psychiatrist (MD) oversees your care plan, ensuring the highest standard of medical quality and safety for you. You can meet our clinical leadership here.
What do I need to get started?
Our secure form takes about 5 minutes. Having photos of your ID and insurance card ready will help speed up the process.
Can I sign up on my phone?
Yes, our secure registration form works easily on any phone, tablet, or computer. No printing is required.
What happens after I submit the form?
Our care team will verify your insurance, contact you to review all costs, and then help you schedule your first appointment. There are no surprise bills.
What will this cost?
We will verify your insurance and explain all costs clearly before your first appointment. There are no surprises. Many patients use HSA/FSA funds as well.
Do you take my insurance?
We are in-network with plans covering over 75 million people. Our team will personally verify your specific benefits and explain all costs clearly before your first session.
Which insurance plans do you accept?
We accept most major plans. You can see our full list of accepted insurance plans here, or let our team verify your specific coverage for you.
What if I don't have insurance?
We offer clear, affordable self-pay options. You can also use HSA/FSA funds. We will discuss all options with you upfront.
How soon can I have an appointment?
Our team will reach out within one business day to schedule. We often have same-day or next-day availability for new patients.
What if my insurance isn't accepted?
We'll let you know right away after verifying. You can then cancel at no cost, or we can discuss our self-pay options with you.
Where can I find my documents?
All your forms and documents are available 24/7 in your secure patient portal: televerohealth.com/portal.
How do I join my virtual session?
You'll receive a secure Zoom link by email and text. Just click the link at your appointment time to join—no downloads are required.
Can I register for someone else?
Yes, parents and legal guardians can register for a minor or someone in their care. Just use the patient's information and then contact us to be added as an authorized contact.
Why do you need my credit card?
Your card securely reserves your appointment time with your provider. It is never charged until after your benefits are verified and you have reviewed and approved all costs with our team.
What if I have more questions?
We’re here to help. Call us at (512) 956-5003 or visit our full FAQ page for more details.
Ready to Begin?
✅ Same-day appointments available
✅ 5-minute form
✅ No upfront charges
All payments are processed securely through Heartland Payments, a nationally trusted and HIPAA-compliant payment processor.
Appointments Available from 8am-7pm Mon – Sun
A Note About This Information
We've created this resource to provide helpful, general information as you explore your mental health options. Our goal is to empower you with clarity and reduce any uncertainty you may feel.
Please know that this FAQ is a starting point. Reading this information or contacting our office does not create a doctor-patient relationship. That important clinical relationship officially begins only after you have completed our intake process and had your first formal appointment with a Televero Health provider. The content here is for educational purposes and is not a substitute for personalized medical advice, diagnosis, or treatment from a qualified healthcare professional who understands your unique situation.
If you are experiencing a mental health crisis or any other medical emergency, please call 911 or go to your nearest emergency room immediately. You can also reach the 988 Suicide & Crisis Lifeline 24/7 by dialing 988.