After You Have Registered
We will verify your insurance and schedule your first appointment with the best matching provider for your situation. We will also provide you with the “best estimate” of your out of pocket appointment cost, if any. Understanding we cannot guarantee benefits, you should contact your insurance company to determine your exact benefits.
As soon as your first appointment has been scheduled, we will send you two emails. One with your login and password and a second email confirming your appointment time and date.
Once you have received your login credentials, please login for the first time. It is important that you login at least one day ahead of time before your first appointment to make sure you are all setup and ready to go.
During Your Appointment
For all appointments, please make sure you are logged in at least 15 minutes prior to your appointment. Once you have logged in you will be taken to your dashboard where you will receive a prompt to join the video once your provider logs on and is ready to see you.
Your provider will give you any instructions regarding required lab work, medications, etc. They will also schedule any follow-up appointments as needed during your appointment.
At the conclusion of the appointment, we will bill your insurance company and if required, charge your credit card the appropriate co-pay, co-insurance, or self-pay charges.
A summary of your session will be sent to your referring physician within 24 hours of completion of your chart notes.
You will be scheduled with the same provider for follow-up sessions unless there is a reason to change.
Please reach out to our team via text/phone at (512) 956-5003, or click here to send us a note through our website.