How To Join Your Online Therapy Session

STEP 1: Beginning March 1, All appointments can be accessed through a one-click secure link. You will your link about 24-hours before your scheduled appointment time.

You will also receive reminders and instructions after your appointment is scheduled.

You can join your session from any computer, tablet, or smartphone by simply clicking on the link.

For security purposes, after clicking the link, you will be prompted to enter your last name and date of birth to join your session. If your last name and date of birth do not work, please contact us immediately for assistance.

STEP 2: You will then be prompted to enable your video camera and microphone as pictured below in the green circle.

Be sure to check the box “always allow” and “remember this device” if you are prompted and save that setting.

STEP 3: Finally you will wait for your provider to join your therapy session. When they have joined your session, you will then click “Join Call.”

Questions?

Please reach out to our team via phone at (512) 956-5003, or click here to send us a note through our website.